vmWare Service Instance Connection Failure

05 Jan

This took me forever to find a solution so I thought I’d press it.

**Thanks to for the original solution

Call “ServiceInstance.RetrieveContent” for object “ServiceInstance” on Server “xxxxxxx” failed…



  1. Open Command Prompt
  2. Type “netsh winsock reset”
    I had this problem on rare occasions when changing vSphere versions or trying to connect to a ESXi box on the other end of a VPN tunnel.

Posted by on January 5, 2012 in Virtualisation


Tags: , , , , , ,

18 responses to “vmWare Service Instance Connection Failure

  1. Richard "Skavenger" Wall

    January 5, 2012 at 4:21 pm

    I’ve just discovered that this has also fixed my issue that after installing vShpere Client 5 I was unable to connect to any ESXi 4.1 hosts.

  2. Raiden

    March 9, 2012 at 11:45 am

    Thank you sir! You helped me a lot!

  3. nazim

    December 11, 2012 at 4:44 am

    That is much appreciated. Had to reinstall everything like a stup but still had this issue. Only this helped me

  4. Galas

    April 16, 2013 at 3:50 pm

    Thanks, it worked like a charm.

  5. No.INI

    May 22, 2013 at 4:44 pm

    Thx, exactly what I needed…
    Not too much information, but exactly the right!
    There is a lot of forums, which write 100s of messages and doesn’t solve the problem like this little but usefull information!
    Thx again!

  6. jeqqq

    June 10, 2013 at 8:16 am

    thanks for your sharing, it bothers me so much time.

  7. oneway link building

    July 17, 2013 at 3:24 pm

    Hi there this is somewhat of off topic but I was wondering
    if blogs use WYSIWYG editors or if you have to manually code with HTML.
    I’m starting a blog soon but have no coding experience so I wanted to get guidance from someone with experience. Any help would be enormously appreciated!

    • Richard "Skavenger" Wall

      July 17, 2013 at 3:37 pm

      WordPress at the very least does support both HTML directly and WYSIWYG editor. Its pretty easy to use. Don’t forget wordpress is free, create a test blog and try it out and see how you get on.

  8. suresh

    September 5, 2013 at 7:22 am

    Thanks, it worked like a charm!

    Can you please explain a little about what exactly was causing the issue?


    • Richard "Skavenger" Wall

      September 6, 2013 at 8:53 am

      I’m not entirely sure on the cause. It looks like it has something to do with having multiple versions of VmWare on my system. However the command that fixes it does so on the local computer by resetting the TCP/IP stack so its got to be just some kind of stale record or an update failure in VMwares code.

      Took me ages to find a solution. Glad this managed to help.

      • jeqqq

        November 12, 2013 at 3:09 pm

        I agree your thought that there are multiple versions of vsphere client on one host.


    November 12, 2013 at 1:46 am

    Can I do this during production hours? Thanks for your work!

    • Richard "Skavenger" Wall

      November 12, 2013 at 2:04 am

      Yes it’s perfectly safe to do in work hours, you only need to do it on the client computer that is having the problem it will not effect the host or servers at all.
      If you have the vsphere client installed on a server that is performing other operations then you may want to be more careful however you should III my really be set up like that.

      • ADRIAN

        November 12, 2013 at 2:13 am

        Thanks for your fast response. Actually, if I try to connect from any computer using the vmware vsphere client, I will get the same error or “unable to read data from the transport connection: The connection was closed.”. And if I try to access to the vcenter server via web, I get the error 503 service unavailable. Should I reset the winsock from the vcenter server using Remote desktop connection? thanks again.

      • Richard "Skavenger" Wall

        November 12, 2013 at 9:42 am

        I’ve not actually seen it happen on a vCenter server. Its not going to do any hard to try it. If web and client access is failing it does sound like a networking issue, Firewall, Routing Table, Winsock table or something. As you say about RDPing in I assume you can access the server. Let me know if it works.

  10. Pradeep Guptha

    January 15, 2014 at 11:39 am

    great man it is working

  11. Razeen

    October 23, 2014 at 3:34 am

    Hi, i don’t usually reply to forums but my word am I grateful to you for this advice, was panicking big time, thank you sir!!


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